Frequently Asked Questions

Why purchase from CLA Fabrications Ltd

CLA are a market leader when it comes to security fencing solutions, With our own in house manufacturing facilities and large stocks, We have built up a reputation for competitive pricing, great customer service and quick lead times.

When will my order be delivered?

If your product option states “stock” We will aim to deliver your product between 5-7 working days.   Lead times on other products that need manufacturing or coating to order will be as per the stated time frame on the option. A CLA team member will contact you to confirm a delivery date.

Please note during busy periods lead times may be longer than the expected times. If you’re requiring your order urgently, please contact the team before placing it to check the stock levels. 

How to use Paypal Pay in 3? (Personal users only)
Pay in 3 is an interest-free loan that lets you split your basket into 3 payments, with the first due at time of purchase and subsequent payments due every month on the same date. Please note that Pay in 3 is a form of credit, so carefully consider whether you can afford the repayments and be aware of the possible impact of missing payments, including future eligibility.
Will I be able to use PayPal Pay in 3?
We’re offering PayPal Pay in 3 to a growing number of our UK customers.PayPal Pay in 3 is not available for certain sellers and goods. We may also decide not to offer PayPal Pay in 3 as an option based on our internal checks.If you choose PayPal Pay in 3 as your payment method when you check out with PayPal, you’ll be taken through the application process. You will get a decision instantly, but not everyone will be approved based on our internal checks.
How can I pay with Pay in 3?
Just choose to pay with PayPal when you shop online, and if it is an eligible transaction, you will see Pay in 3 as one of the available payment methods. Simply apply for a Pay in 3 plan in just a few steps, get an instant decision and finish checking out.
What purchase amounts qualify for PayPal Pay in 3?
PayPal Pay in 3 is available on eligible shopping cart values between £30 and £2,000 GBP.
What are the terms and conditions for my Pay in 3 plan?
You must read the cash advance agreement of your Pay in 3 plan before you submit your application. You will see the link to the cash advance agreement when you choose to apply for Pay in 3 at checkout. You will also have the option to download the cash advance agreement.Once your plan starts, we will send you an email containing important information about your Pay in 3 plan, including how to locate your cash advance agreement.
Are there any fees associated with Pay in 3?
There are no sign-up fees for choosing to pay with PayPal Pay in 3 and no late-payment fees. However, if you miss a repayment, this may impact your ability to access other sources of credit or use Pay in 3 in the future.
Your loan will last 2 months in total. The down payment will be due at the time of purchase, followed by 2 subsequent repayments due each month after that.
Where can I pay with Pay in 3?
I applied for the Pay in 3 pre-approved application and it was denied. Why?
Pre-approval is not a guarantee of approval. For privacy reasons, only you can see why your application was declined. You were shown a reason within the application decision that should have provided additional information.

Business Finance with IWocaPay
How it all works?
Spread the cost of orders up to £15,000 with iwocaPay
We accept iwocaPay to give trade customers more control when it comes to paying. iwocaPay is available for UK Limited Businesses and LLPs on orders of £150 to £15,000.
Set up a spending limit with iwocaPay ahead of your next purchase
We use iwocaPay to provide our trade customers with an approved spending limit of up to £15,000. You can use as much or as little of it as you like and it’s totally interest-free.
You’ll get redirected to the iwocaPay checkout page to complete your payment. Once that’s done we’ll receive the funds from iwocaPay and process your order. If you need a hand or get stuck give iwocaPay a call on 02037780549.
When you get to the iwocaPay checkout you’ll see two choices:

Pay Now: in just a few clicks, you can scan a code to pay us straight from your bank account.

Pay Later: you’ll be able to set up a payment plan with iwocaPay to split the cost into 3 or 12 equal monthly payments.

Click here to view iwocaPay’s FAQ’s.
When can I collect my order?

Providing the order is purchased prior to 1pm then collections will be ready for collection the next working day stock providing. Please wait for a CLA team member to contact you to confirm the collection date.

What’s the collection address?

We’re located at 120 Leabrook Rd, Wednesbury, WS10 7NB. Please note all collections must be booked in prior to your arrival.

How much is your delivery charge?

Our delivery costs are estimated once you proceed to the checkout. At the moment we are only delivering to England & Wales on our CLA Fleet. For any other delivery destinations please contact our support chat for more information or email Sales@CLAFabrications.co.uk

I can’t find what I’m looking for on your website?

If your struggling to find your security fencing solution on our website, Please contact our sales team via our live chat or email Sales@CLAFabrications.co.uk. We can manufacture bespoke systems to suit your requirements.

Do you offer baseplated options instead of root fixed?

Bolt down systems are available, please contact our sales team for more information.

When is your live chat available?

Our live chat is monitored normally Monday – Friday between the hours of 7am – 8pm. Replies out of hours may be available but please leave a message and our agents will follow up your request.

What’s your office opening hours?

Our offices are open Monday to Friday between the hours of 8am – 5pm. For support outside of our opening hours please contact our live chat for a response.

Do you offer any form of warranty?

Products supplied to trade clients are covered by a 12 month warranty against faults due to defective raw materials or manufacturing processes. Such warranty cover will commence on the date of despatch of the products from CLA Fabrications Ltd. This warranty will cover the products supplied only and only products that have a CLA applied coating. Where a claim is notified to CLA and is substantiated to CLA’s reasonable satisfaction, CLA at its discretion may replace or repair the Goods (or a relevant part of the same) free of charge or refund to the Customer the Price (or a reasonable proportion of the same) but shall have no further liability to the customer. The warranty will be voided if the products are installed, repaired, or not maintained by persons not qualified to do so, or in a method not in accordance with standard recommended procedures. The warranty will also become void if a programme of preventative maintenance is not implemented, or if the products have been subject to misuse or other damage. If the product was not purchased directly from CLA, then all warranty issues will need to be addressed to the supplier of the product, and CLA will not be liable.

Do you offer installation?

CLA are now offering a nationwide installation service. Our live chat agents can offer a price on installation for you using a recommended local contractor. Please get in touch. Our website prices do not include installation.

Do you manufacture bespoke fencing?

Yes, we can offer bespoke solutions to suit your requirements, contact our sales team via the live chat or email sales@CLAFabrications.co.uk for more information.

Why Choose CLA Fabrications?

Fast, Free Quotes!

Our dedicated sales team have many decades of experience within the trade and can advise on all size of projects. We aim to return quote enquiries within the same day.

Outstanding Customer Service!

We are committed to excellent customer care and service, always. Whether you are looking for a product, buying a product or require assistance after purchase.

Unrivalled Range of Stock!

We hold a large stock of fencing and gates with our modern production and stock control systems. This allows us to manufacture and supply what you need quickly.

Fast, Nationwide Delivery!

With our own fleet of vehicles, we ensure our deliveries reach their destination securely and on time. We are continually expanding our delivery service to meet market demands.